Elviria

Testimonial

"The villa renovation in Elviria we contracted to Promas in 2012, was always going to be a challenging project, for many reasons. We are ‘home improvement’ businessmen ourselves in England and therefore have high standards of our own, and know what it means to give a value for money service. Initially we chose a few builders to tender to our specifications. We discounted three fairly early on and were proceeding tentatively with the other when, by chance, we were recommended to Andy at Promas. Andy IS Promas. Promas IS Andy. It’s as simple as that. As soon as we met him everything ‘felt right’. He exudes confidence, charm and inspiration. His willingness to price the project accurately rather than a ‘ball park figure’ was comforting. His honesty with his company’s capabilities and technical acumen was refreshing. His attention to detail was always prominent. We were financially wary. We were concerned enough to insist on stage payments and agreed amicably fair amounts at regular intervals. They had to be fair ….. it works both ways. We needn’t have worried. It was all dealt with very professionally and without issue. Travelling every 6 weeks from England, trust was paramount. Andy aided this concern with photos of progress, e-mailed regularly. Andy then ‘introduced’ us to other trades which was really helpful. And whilst he was accommodating for us to deal direct with them if we wished, we were always assured that ultimately Andy was in control of them and responsible. Yes, there were additions along the way, but we were always kept informed and generally glad of the options given. That said, omissions were also fairly conceded, and we ended up on budget and within the target date. Since finishing we have kept in touch. A few snags over the first year were quickly rectified. If it was a fault of Promas …it was FOC. If it was just us wanting a change…we paid. That’s how it should be. And because of that, we have used Promas on minor works since. For us, this all resulted in a dream finish, from a dream team. Thank you Andy and all workers associated with our project. Without hesitation we highly recommend Promas. Regards, the owners of Villa Mediterraneo , Elviria , Marbella."